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FAQs
Ships within 3 days from the date of order. Allow up to 15 days delivery time. *Delivery date and time vary depending on the product.
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If there are any defects, please contact us using the inquiry form .
Please note that changes in size and color are not eligible for returns or exchanges.
Please check your spam folder first.
If not, please set the domain to "hilander-online.com" and go to the LINE inquiry form .
Please attach the ① email address ② name you used and contact us.
[Size/Color]
No changes will be accepted after ordering from 7/10 (Monday).
【address】
You can change your order within 1 day after ordering.
If the above period has passed, no changes can be made.
▶︎ ① Name ② Fill out the order number (#5 digits) and contact us on line .
There is a possibility that you have not received it due to an incomplete address or long-term absence. We apologize for the inconvenience, but please contact us via LINE inquiry.