hello! This is taka from HI-LANDER staff.
This time, I will explain how HI-LANDER products are actually delivered .
Inquiries so far
" How long will it take? "
" Will it really reach you? "
" What kind of packaging will it be delivered in? "
" Is the brand tag properly attached? "
I've received a lot of questions, so I'm going to explain it in detail this time.
First of all, I would like to explain how long it will take for the product to arrive .
After ordering, we will deliver it in about 10 to 16 business days .
After this, we will purchase in 1-2 days and ship it from the overseas factory in about 4-7 days.
After shipping from the factory, it will be delivered in about 5-7 days.
*Shipping time varies for each product. Please note that it may be later or earlier than usual.
After you place your order, the products are being prepared for shipment. We will notify you by email when the item has been shipped. ""
Actual delivery times vary depending on the product.
Light items such as accessories may arrive in aslittle as 5 days from the date of order.
If you order a large number of products, we will ship them according to the product that takes the longest time to order, so it will takeabout 14-16 days .
Other 1 to 3 items will be delivered inabout 8 days .
If you have any questions about the delivery period other than the above, please contact us.
・Regarding product packaging and condition
Next, I will explain " what kind of packaging it will actually arrive in ".
The product is packed in sturdy vinyl and delivered.
Previously, it was packed in a box, but since it was shipped from overseas, it was not suitable for shock absorption .
We use vinyl packaging.
*In the case of multiple orders such as shoes, we may ship them in cardboard.
The bag is sturdy, so please cut it carefully with scissors to open it .
When you open the package, you will find the following items.
It is packed in a transparent OPP bag for waterproofing.
Each product is carefully wrapped, so there is no need to worry about damage due to contact between clothes .
It is a black product of " AZE-KNITTING BIG KNIT HL0658 ".
There is a difference between the image and the color depending on the lighting condition,
It's actually dark black and the color is exactly as pictured on the product page.
There is a brand tag with the "HI-LANDER" logo printed on the neck,
A stylish paper tag is also attached.
In addition, all orders include a postcard and an envelope with a message card.
The recommended products are posted on the postcard, and HI-LANDER's message is attached to the message card.
Each order is different, so check it out!
So far, we have explained how HI-LANDER products are actually delivered to you .
Even if you find a product you like on Instagram, there are many people who are hesitant to purchase because the site is suspicious or they are worried that the product will actually arrive .
I hope that this article will dispel such worries, so please use it for your purchase.
In addition, we will properly respond to product defects, so please contact us using the inquiry form.