[Important] Notice of delay in delivery period due to new coronavirus

Thank you for always using HI-LANDER.

*This article is intended for customers who have already purchased the product or are planning to purchase it. Please be sure to check the contents.

Currently, the re-expansion of the new coronavirus has been confirmed in China, which is a business partner of HI-LANDER.

We are more thoroughly inspecting and disinfecting the purchased products, but there is a delay of about 1-2 weeks in the delivery period.

Please note that we may cancel your order and issue a refund.

We apologize for any inconvenience this may have caused.
We appreciate your understanding and cooperation during this difficult time.

Below are the answers to the most frequently asked questions.

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Q. Can I change the delivery address, size, or color?

A. We are very sorry. No changes can be made to the product after it has been shipped.

Q.Can I cancel?

A. We are very sorry.
Cancellations and returns cannot be accepted after the product has been shipped.
We appreciate your understanding in this difficult time.

Q. I'm worried if the product has the coronavirus on it.

A. We wear masks and gloves when packing our products, and we inspect and disinfect as much as possible. As a result, there is a delay in the delivery period, but we appreciate your understanding.

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After reading the above explanation,
Please contact us if you have any questions.

Please note that we do not answer phone calls.

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